Chapter 4 ("we", "us", "our") respects your privacy. This policy explains what we collect through this website and how we use it.
Information we collect
This is a marketing website. The personal information we hold is the information you choose to give us — primarily through the enquiry form or by emailing us. That may include:
- Your name and email address
- Details about your business and what you're looking for, where you choose to share them
- Any other information contained in a message you send us
We also collect limited technical information automatically, such as your IP address, browser type and basic analytics about how the site is used.
How we use it
We use the information you provide to:
- Respond to your enquiry and arrange a call
- Provide and manage our services if we go on to work together
- Understand how the site is used and improve it
We only send marketing communications where you have asked us to or otherwise consented, and you can opt out at any time.
Cookies & analytics
We may use cookies and similar technologies to keep the site working and to measure traffic. You can control or disable cookies through your browser settings; some parts of the site may not function as intended if you do.
Data sharing
We do not sell your personal data. We may share it with trusted service providers who help us run the business and this website — for example hosting, email and analytics providers — and where we are required to by law.
Data retention
We keep your information only for as long as needed to respond to you, to provide our services, or as required for legal and accounting purposes. You can ask us to delete your data at any time.
Your rights
Under UK data protection law you have the right to:
- Access the personal data we hold about you
- Ask us to correct or delete your data
- Object to or restrict how we use it, and withdraw consent
- Lodge a complaint with the Information Commissioner's Office (ICO)
Data security
We use appropriate technical and organisational measures to protect your information. No method of transmission over the internet is ever completely secure, but we work to keep your data safe.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date above.
Contact
For any privacy question, or to request access to or deletion of your data, contact us at support@chapter4.media. We aim to respond within 30 days.
Chapter 4 · chapter4.media